Lafayette Appliance Repair: The Benefits
Our motto is “Expect Exceeded Expectations.” What does that mean? It means we’re a cut above our competitors.
What Sets Us Apart?
- Our bottom line is keeping your bottom line healthy!
- We’re locally-based, family-owned, with a passion for helping people.
- We strive for service excellence with EVERY call.
- We communicate with you throughout the repair as needed.
With Service Excellence as our focus, you can be assured:
- Your appliance will be serviced by a courteous, qualified pro.
- We arrive punctually, per your schedule.
- You won’t pay more than what’s fair AND . . .
- . . . if your unit is too expensive to repair, we’ll tell you up front.
With our service, we provide the following built-in assurances:
- Guaranteed quality workmanship.
- Factory-Genuine, Factory-Warranteed parts.
- Flat-rate pricing. No multiple-item fees or gimmicks with us.
- A locked-in quote BEFORE we begin the repair
- We’ll communicate with you throughout the service call.
- We only work for YOU. We’re not a franchise nor internet middleman service who typically provide under-qualified, under-insured people.
- And to build on that last statement, unlike others, we’re a full-time repair service, with strict adherence to all required licensing, insurance and bonding as well as background screening.
Appliance Repair You Can Trust
Check out what people are saying about us. These are just a few of our recent reviews:
- “Bob, the owner took the time to answer my questions and be very honest and helpful in a situation where he did not end up gaining any business. His kindness was much appreciated!”
- “I had a great experience with Bob. I thought I knew what the problem was, and sent him an email to tell him what I was going to try and that I would need him to come out if it didn’t work. Honestly, I wasn’t expecting an email back but he did and actually walked me through another simple troubleshooting step. Turns out it worked, and I didn’t need him to come out. That’s the sign of an honest guy, I think. I hope I don’t need to call him, but I won’t hesitate if I have to.”
- “Bob was outstanding! We called him on a Friday night, and he wasn’t scheduled to come till Monday but he worked to fit us into his schedule on Saturday! His service was excellent, and his pricing was great as well. I highly recommend him and will definitely call him again in the future when we have any appliance issues.”